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Privacy Policy
Privacy Policy
Updated: 8th August 2025
1. Introduction
This Privacy Policy describes how KorrectBuy Marketplace (“KorrectBuy,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained through our online marketplace and related services.
By accessing or using KorrectBuy, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described herein. This policy applies to all users, including buyers, sellers, and visitors to the platform.
KorrectBuy is committed to maintaining the privacy, integrity, and security of your personal data in accordance with the Nigeria Data Protection Regulation (NDPR) and other applicable laws of the Federal Republic of Nigeria.
2. Information We Collect
KorrectBuy collects information to enable efficient operation of our marketplace and to ensure a secure and personalized experience. The information we collect may include the following:
a. Personal Information
When you create an account or use our services, we may collect:
Full name
Email address
Phone number
Business or delivery address
Identity verification details (where required by law)
Payment information (processed securely through trusted payment partners)
b. Transactional Information
We collect details of your activities on the platform, including:
Items bought or sold
Payment amounts and methods
Order history and communications with other users
Feedback, ratings, and reviews
c. Technical and Usage Data
We may automatically collect:
IP address
Device type, operating system, and browser
Log data such as access time, page visits, and error reports
Cookies and tracking technologies to enhance platform functionality and analytics
3. How We Use Your Information
KorrectBuy uses collected information to:
Provide and maintain the KorrectBuy Marketplace and its services.
Facilitate safe and secure transactions between buyers and sellers through our escrow system.
Verify user identities and prevent fraudulent activities.
Communicate with users regarding orders, support, and policy updates.
Improve the user experience, develop new features, and personalize recommendations.
Comply with legal and regulatory obligations under Nigerian law.
Enforce our Terms and Conditions and Acceptable Use Policy.
We will never sell or rent your personal data to third parties for marketing or any unauthorized purpose.
4. How We Share Information
Your information may be shared only when necessary and under lawful conditions:
With Sellers and Buyers: Limited contact and order information is shared between transaction parties to complete sales.
With Service Providers: We engage third-party partners such as payment processors, verification providers, and logistics companies who process data on our behalf under strict confidentiality agreements.
For Legal Compliance: We may disclose information where required by law, regulation, or government request, including for fraud investigation or dispute resolution.
Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the business continuity process.
5. Data Security
We implement administrative, technical, and physical safeguards to protect user data against loss, misuse, or unauthorized access. These include secure socket layer (SSL) encryption, data access controls, regular system monitoring, and staff confidentiality obligations.
Despite our best efforts, no electronic storage or transmission method is completely secure. Users are advised to protect their login details and immediately notify KorrectBuy of any suspected compromise.
6. Data Retention
KorrectBuy retains personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once retention periods expire, data will be securely deleted or anonymized for statistical purposes.
7. Your Rights
Under the NDPR and other applicable laws, you have the following rights regarding your personal data:
The right to access and request copies of your personal information.
The right to correct or update inaccurate data.
The right to request deletion of your data, subject to legal retention requirements.
The right to withdraw consent for processing (where applicable).
The right to lodge a complaint with the National Information Technology Development Agency (NITDA) if you believe your rights have been violated.
Requests to exercise these rights can be submitted by email to hello@korrectbuy.com.
8. Cookies and Tracking Technologies
KorrectBuy uses cookies and similar technologies to:
Keep users logged in securely.
Analyze traffic and performance.
Personalize content and product recommendations.
You can control or delete cookies through your browser settings; however, disabling cookies may limit functionality on the platform.
9. Children’s Privacy
KorrectBuy Marketplace is intended for users aged 18 years and above. We do not knowingly collect or process personal information from minors. If we become aware that a child’s data has been submitted, it will be promptly deleted from our systems.
10. Third-Party Links
Our platform may contain links to third-party websites or services. KorrectBuy is not responsible for the content, privacy practices, or data handling policies of these external sites. Users are encouraged to review the privacy policies of any linked websites they visit.
11. Policy Updates
KorrectBuy may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date. Continued use of the platform after such updates constitutes acceptance of the revised terms.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: hello@korrectbuy.com
13. Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, and any disputes arising from it shall be resolved in accordance with Nigerian law.