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KorrectBuy Marketplace — Fraud Prevention & Anti-Scam Policy
1. Introduction
This Fraud Prevention & Anti-Scam Policy outlines the principles, measures, and responsibilities that protect users of KorrectBuy Marketplace from fraudulent or deceptive activities. KorrectBuy Marketplace is committed to providing a secure and transparent online environment for buyers and sellers. This policy applies to all users of the platform and forms part of KorrectBuy’s Terms of Agreement.
Our goal is to ensure that every transaction conducted on KorrectBuy remains safe, traceable, and protected under our escrow-based payment system. By using the platform, all users agree to comply with this policy.
2. Staying Protected — Why Transactions Must Stay on KorrectBuy
KorrectBuy Marketplace provides a controlled transaction environment to protect both buyers and sellers. Conducting transactions outside the platform removes these safeguards and exposes users to significant risks such as loss of funds, delivery of counterfeit or damaged goods, and lack of recourse in case of disputes.
Users are strictly prohibited from completing, requesting, or encouraging payments or exchanges outside KorrectBuy’s payment gateway. Any attempt to take transactions offline will immediately void all platform protections and may lead to account suspension or termination.
3. How KorrectBuy Protects You
KorrectBuy’s ESCROW payment system is the cornerstone of transaction security on the platform. Here’s how it keeps users safe:
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When a buyer makes a payment, the funds are held securely in escrow until the order is delivered.
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The seller only receives the funds after the buyer confirms that the order was received and meets the stated description.
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If an issue arises, KorrectBuy’s support team steps in to mediate and determine whether a refund or payment release is appropriate.
This transparent process ensures fairness for both buyers and sellers and prevents common online marketplace scams.
4. Recognizing and Avoiding Fraudulent Activities
KorrectBuy advises users to exercise vigilance when engaging with other users on the platform. Fraudsters often use tactics such as urging buyers to communicate or pay outside the platform, offering unusually low prices, or pressuring users to act quickly.
To stay safe:
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Always complete all transactions directly through KorrectBuy.
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Never send money, bank details, or personal information outside the platform.
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Ignore any user who insists on using third-party payment methods.
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Report any suspicious behavior immediately through official KorrectBuy channels.
Remember: If a deal seems too good to be true, it probably is.
5. Reporting Suspicious Activity
KorrectBuy encourages all users to report any behavior that appears suspicious or violates this policy. Reports can be made via email at hello@korrectbuy.com or any other means provided by KorrectBuy.
When reporting, users should include as much detail as possible — such as usernames, item links, screenshots, or transaction references — to enable a prompt investigation. All reports are treated confidentially, and verified violations may result in disciplinary action against offenders.
6. Enforcement and Consequences
Any user found to have participated in fraudulent or deceptive activities, or to have facilitated such behavior, will face serious penalties, including:
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Immediate account suspension or permanent termination.
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Forfeiture of any pending payments or earnings on the platform.
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Possible reporting to relevant law-enforcement or regulatory authorities within the Federal Republic of Nigeria.
KorrectBuy reserves the right to take any additional action necessary to protect users and maintain the integrity of its marketplace.
7. Commitment to a Safe Marketplace
Fraud prevention is a shared responsibility. KorrectBuy continues to enhance its systems, monitoring tools, and user education to stay ahead of evolving scams. Users are encouraged to remain alert, follow this policy, and help create a trustworthy trading community.
By continuing to use KorrectBuy Marketplace, you acknowledge that you have read, understood, and agree to comply with this Fraud Prevention & Anti-Scam Policy.
8. Governing Law
This policy is governed by the laws of the Federal Republic of Nigeria. Any disputes arising from its interpretation or enforcement will be resolved under applicable Nigerian law.